Frequently Asked Questions

How fast can you deliver to Leamington, Niagara, and the Fraser Valley?

For Ontario growers (Leamington, Niagara, Essex County), we typically offer 24–48 hour delivery from our St. Catharines hub. For British Columbia (Fraser Valley) and Alberta, we arrange expedited LTL (Less-Than-Truckload) freight or direct container drop-offs depending on your volume urgency.

Can you accommodate custom sizes or specific blends?

Absolutely. Because we are the manufacturer, not just a reseller, we can create custom specifications for North American growers. This includes specific 70/30 Coco-Perlite blends, custom chip-to-pith ratios for drainage control, and pre-drilled holes in our Open Top Bags to match your dripper system.

Is your coco coir buffered? Why does it matter?

Yes, we offer Calcium-Buffered Coir. Raw coconut husk naturally holds high levels of potassium and sodium; buffering swaps these for Calcium and Magnesium. This prevents "nutrient lockout" (specifically Cal-Mag deficiencies) during the critical early vegetative stage of your crops.

How do you ensure quality control before it reaches Canada?

Every batch is processed in our own facilities in Pollachi, India—the world’s premier coir region. We perform rigorous washing, sieving for particle size consistency, and pathogen testing before the product is compressed and shipped. This ensures you receive a clean, weed-free, and sterile medium every time.

Is this suitable for home gardeners and outdoor soil improvement?

Yes. For gardeners dealing with heavy clay soil (common in Southern Ontario), mixing in our Coco Husk Chips breaks up the soil, improving drainage and aeration instantly. It also retains water longer than peat moss, helping your raised beds survive July heatwaves with less watering.

Why should Leamington greenhouse growers choose coco coir over rockwool or soil mixes?

Because coco coir gives better root oxygenation, faster recovery after irrigation stress, and cleaner steering control in high-density vine crops. Our slabs are sized for Leamington greenhouse gutters and engineered for consistent drainage, which means fewer surprises in EC, less root disease pressure, and more predictable tomato and cucumber yields throughout the season.

How does switching to Coir help me with Canadian carbon tax or sustainability goals?

Unlike peat moss, which releases carbon when harvested from bogs, coco coir is a 100% waste-stream byproduct of the coconut food industry. Using Avee Coir helps your operation reduce its carbon footprint, which is increasingly important for Canadian agricultural grants and "Green Brand" certification.

Can I reuse coco peat for multiple cycles?

Yes, coco coir is structurally durable and decomposes slowly due to its high lignin content. Many growers reuse it for 2-3 crop cycles. We recommend using enzymes to break down old root matter and flushing with fresh water to reset the EC balance before replanting.

Do you stock products locally in Canada or ship from overseas?

We do both to serve you better. We maintain a large inventory of 5kg blocks, Open Top Bags, and loose coir at our St. Catharines, Ontario warehouse for immediate, fast delivery to local growers. For massive commercial orders (full container loads), we ship factory-direct from India to offer the lowest possible wholesale price.

Do you handle shipping during the Canadian winter?

Yes. Our compressed coir blocks and briquettes are shipped dry (low moisture content), making them freeze-resistant. They can be safely stored in unheated warehouses over winter without degrading, ready to be hydrated for the spring planting season.

What is the Electrical Conductivity (EC) level of your coir?

We specialize in Low EC (Washed) Coir, typically ensuring levels are <0.5 mS/cm. This is critical for hydroponic systems and sensitive crops like cannabis and berries, ensuring there are no excess salts (sodium/chloride) to block nutrient uptake.

What is the pH range of Avee Cocoseller products?

Our substrates maintain a stable, neutral pH range between 5.5 and 6.8. This is the scientifically accepted "sweet spot" for nutrient absorption in hydroponic and soilless cultivation, reducing the need for constant pH adjustment compared to peat moss.

Why should Leamington tomato & pepper growers switch to Avee Coir?

Commercial vine crops need "Steering." Our coir grow bags are engineered with high Air Porosity (AFP), which allows growers to dry down the root zone faster than rockwool. This gives you better control over vegetative vs. generative growth and significantly reduces root disease pressure (Pythium) in winter crops.

Do you sell Open Top Grow Bags?

Yes, these are our flagship product for vegetable production. They come pre-filled with compressed coir slabs in a UV-treated bag. You simply place them on your greenhouse gutter, hydrate them via your drippers, and plant directly. It saves massive amounts of labor compared to filling pots manually.

Can I request a sample before placing a bulk order?

Yes. We understand that changing substrates is a big risk for commercial growers. We offer trial pallets and sample blocks so you can test our expansion volume, EC levels, and chip consistency in your own facility before committing to a full container.